Booking terms
Booking terms
Draft for the client to review. These terms must be checked against the conditions of hire in LemonBooking and, ideally, by someone legally qualified, before the site goes live.
1. Who we are
The Footie Hub, Newton Rigg, Penrith, CA11 0AA. Company number 17357484. You can reach us at info@thefootiehub.co.uk or 07711 141816.
2. Making a booking
Bookings are made through our booking system, which is provided by LemonBooking. Your booking is confirmed when you receive a confirmation email, not when you submit the form. The person who makes the booking is responsible for the group.
3. Price and payment
The pitch is £40 per hour. Add-ons such as changing rooms are charged separately and shown before you pay. Payment is taken at the time of booking.
4. Cancellations and changes
TBC: how much notice is needed, whether refunds or credits are given, and how to move a booking
5. Repeat and block bookings
You can book the same slot for several weeks using the Repeat option. Each game in the run is a separate booking and can be cancelled individually, subject to clause 4. TBC: how repeats are invoiced and whether a deposit applies
6. Using the pitch
- Up to 15 people on the pitch at once.
- Trainers or astro boots only. No metal studs or blades.TBC: footwear rules
- Please arrive and leave on time, as another group may be booked either side of you.
- No food, chewing gum, glass or alcohol on the playing surface.TBC: confirm venue rules
- Under-18s must be supervised by a responsible adult.TBC: age policy
7. Behaviour
We may end a session without a refund if anyone behaves in a way that is unsafe, abusive or damaging to the venue.
8. Damage and liability
You are responsible for any damage caused by your group. We do not accept liability for personal injury except where caused by our negligence, or for belongings left at the venue. Nothing in these terms limits liability that cannot be limited by law. TBC: check insurance position and required wording
9. If we have to cancel
If we cancel a booking, you can move it to another time or have a full refund.
10. Your information
We handle your details as set out in our privacy notice.